Passive voice… and zombies

What is passive voice?

Before we discuss passive voice and Zombies, let’s look at what passive voice is. Passive voice a way of writing that indicates an action is being done to someone or something.

It’s commonly used in scientific and offical documents. For example:

  • 1 litre of water was heated to 900C.
  • 9g of NaCl was then added and stirred until dissolved.
  • A 0.9% solution of saline was created.

In this description of a process, it’s not important to know who boiled the water or measured the salt. What’s important is the process itself and the result.

Passive voice is used when you either don’t know or don’t want to indicate who performed the action. This might be because you don’t want someone (maybe you) to take the blame or because it can feel like you’re softening the blow when an unpleasant action can’t be attributed to a single person.

For example:

  • The clothes had been strewn around the house.
  • A soft voice was heard in the next room.
  • A mistake was made and will be dealt with by the department.
  • Your services are no longer required.

Passive voice can creep into your business writing because you might be worried you’ll sound a bit silly. Everyone around you seems so smart that you decide to be overly formal, and before you know it, you’re writing in the passive voice.

Don’t believe me? Check out the last monthly report you wrote for your manager. Does it feel dull and lifeless? If it does, you’re probably writing in the passive voice.

Passive voice is acceptable, in fact is even preferred in lots of academic and scientific writing. But it makes reports drag on and feel endlessly boring.

Here’s a fun way to check if you’re writing in the passive voice. First cited by Dr Rebecca Johnson in a tweet, it’s become a staple of writers world-wide.

Add ‘by zombies’ at the end of the sentence. If the sentence still makes sense, it’s in the passive voice.

For example:

  • The request was processed and response made (by zombies).
  • Does it still make sense with ‘by zombies’ at the end? Yes. Then it’s in the passive voice.
  • To make it active, say, ‘We received your request and emailed our response to you’.

Here’s another:

  • Significant savings in production were made in 2023 (by zombies).
  • Does this one make sense with ‘by zombies’ at the end? Yes. Then it’s in the passive voice, too.
  • To make it active, say, ‘The production team made significant savings in 2023′.

If you’ve ever written a report that’s left even you falling asleep as you check for errors, chances are you wrote it in the passive voice. Here’s a case study showing you how to change passive to active voice.

Here are two paragraphs that say exactly the same thing. One is passive, the other active. Which do you prefer?

Significant savings have been made in the Geelong manufacturing plant this quarter as a result of the Hankerson packaging process change. The change had been implemented by the production team in March and was found to have resulted in a reduction of 50% in packaging waste. Less product damage in transport was also noted due to the durability of the new packaging. The overall packaging cost reduction of 25% was attributed to the replacement of the Bells packaging system with the Hankerson product, which had been identified as a potential area for improvement during the last audit. Further analysis of the data is being conducted to assess the overall productivity of the Geelong plant post-implementation. Further potential areas for improvement and a consideration of whether or not the change can be rolled out nationally will also be considered.

The production team at the Geelong processing plant implemented a new packaging process that resulted in significant cost savings this quarter. The change involved using a more efficient packaging material (Hankerson’s) that was found to reduce packaging waste by 50%. Additionally, the Hankerson material was more durable, resulting in less product damage during transportation. As a result of the change, we were able to reduce our packaging costs by 25% and improve the quality of the final product. The production team is currently analysing the data to:

  • evaluate the overall productivity of the plant post-implementation
  • identify any further potential areas for improvement and
  • determine if the change can be rolled out nationally.

It’s the second version, right?

Write in the active voice so your readers don’t fall asleep half way down the page.

And here’s a tiny image of a very non-scary zombie (because I am an absolute chicken and it’s the scariest image I can face).

Zombies

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